“What happens next?”
Patients often don’t know what stage of their journey they are in or what comes next.
HOSPITAL TECHNOLOGY. HUMAN IMPACT.
Care should flow.
So should information.
CareFlow connects patients with hospital workflows, making the
patient journey more visible, coordinated, and predictable.
Now welcoming early-adopter hospitals
PatientA journey begins
Hospital workflowConnected processes
InformationClarity at every stage
Next stepA clear way forward
BUILT FOR THE PEOPLE MOVING HEALTHCARE FORWARD
Hospital leadershipOperations teamsPatient experienceDigital transformation
THE INFORMATION GAPThe patient journey doesn’t
The patient journey doesn’t
stop at the bedside.
Care teams want to help. But when information is fragmented,
patients are left to piece their journey together.
“Who should I ask?”
Patients and families repeatedly need to ask staff for updates and directions.
“Where is the information?”
Important information exists inside hospital systems, but may not reach patients at the right time.
Waiting without visibility
Some waiting is unavoidable. Not knowing why, or what comes next, creates unnecessary frustration.
The gap isn’t always in care. It’s in the flow of information.
THE CAREFLOW SOLUTIONOne connected view
Explore the patient journey
One connected view
of the patient journey.
CareFlow connects the patient-facing experience with the hospital’s internal workflow, allowing patients to understand where they are in their journey and what action is required from them.
Your processes. A connected patient experience.
Relevant information, at the right stage.
A clearer next step for everyone.
A CONNECTED JOURNEY
Hospital workflowCareFlow
Check-in completedComplete
Waiting for preparationComplete
Preparation requiredAction required
Ready for procedure
Procedure completed
Recovery
Discharge preparation
Configured around each hospital’s own processes.
FOR PATIENTS
A better experience for patients.
Less uncertainty. More understanding. A journey that feels connected.
Know what’s happening
Give patients greater visibility into their journey.
Know what to do
Present required actions clearly at the right stage.
Know what comes next
Reduce uncertainty by making the next step visible.
Less unnecessary waiting
Reduce frustration caused by waiting without information.
FOR HOSPITALSBetter patient experience.
Better patient experience.
Better operational visibility.
When patients have more clarity, hospitals have a stronger foundation for communication, coordination, and continuous improvement.
Reduce repetitive status inquiries
Give patients information directly instead of relying on staff for every update.
Improve communication
Make important journey information available to patients at the right time.
Standardize the patient journey
Translate hospital processes into a consistent patient-facing experience.
Improve operational visibility
Create opportunities to identify bottlenecks and improve the patient journey.
Support digital transformation
Connect patient experience with existing hospital workflows and systems.
HOW IT WORKSFrom hospital workflow
From hospital workflow
to patient experience.
Designed to work with your hospital’s processes.
Not to make you start over.
01
Map
Understand the hospital’s existing patient journey and workflow.
02
Connect
Connect relevant workflow information with CareFlow.
03
Guide
Provide patients with clear status updates and required actions.
04
Improve
Use journey data and feedback to identify opportunities for improvement.
THE JOURNEY, CONNECTED
Every stage. A clearer next step.
PATIENT VIEW
Pre-procedure preparation
The right instructions, at the right moment.
Preparation required
You’re in the preparation stage. Your care team will share the steps required for your procedure.
What to do
Review and follow your care team’s preparation instructions.
SHAPE WHAT COMES NEXTHelp build a more
Help build a more
connected patient journey.
We’re inviting selected hospitals to explore CareFlow and potentially participate in an early-adopter pilot. Let’s discover what better information flow could mean for your organization.
An early conversation.
A shared opportunity.
A shared opportunity.
